Outbound Telemarketing Specialist (Remote - Bali, Indonesia)

Are you a persuasive communicator with a passion for sales? MicroSourcing is seeking a dynamic Outbound Telemarketing Specialist to join our remote team in Bali, Indonesia! This is your chance to work with a leading outsourcing company while enjoying the tropical paradise of Bali. As an Outbound Telemarketing Specialist at MicroSourcing, you will be the voice of our company, connecting with potential clients and turning their needs into opportunities. Our team is dedicated to delivering exceptional service and driving business growth, and we're looking for someone who shares our commitment to excellence.

In this role, you will be responsible for initiating contact with prospects, qualifying leads, and scheduling appointments. You will use our CRM system, Salesforce, to manage your pipeline and track your progress. Daily, you will engage with a diverse range of clients, from small businesses to large enterprises, and tailor your approach to meet their unique needs. This is a fantastic opportunity to grow your career in a supportive and innovative environment.

📋 Tanggung Jawab Pekerjaan

• Initiate contact with prospects through phone calls, emails, and social media to generate leads and build relationships.
• Qualify leads and schedule appointments with potential clients using Salesforce.
• Conduct outbound calls to existing clients to maintain relationships and identify new business opportunities.
• Provide exceptional customer service and address client inquiries and concerns.
• Track and report on key performance indicators (KPIs) to measure the success of your efforts.
• Collaborate with the sales team to support the achievement of quarterly and annual targets.
• Stay up-to-date with industry trends and best practices to continuously improve your performance.
• Participate in team meetings and training sessions to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

• Proven experience as an Outbound Telemarketing Specialist or similar role, preferably in the outsourcing or BPO industry.
• Excellent communication and interpersonal skills, with the ability to build rapport and influence others.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
• Proficiency in using Salesforce or other CRM systems.
• Familiarity with Microsoft Office Suite, including Outlook and Excel.
• Ability to work independently and as part of a team in a fast-paced environment.
• Bachelor's degree in Business, Marketing, or a related field is a plus.
• Fluency in English, both written and spoken, is required.

🛠️ Keahlian

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